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Return Policy

At The Organic Earthling, we're super confident that you'll love our supplements!  We're dedicated to your health and happiness, and we stand behind the quality of our products. That's why we offer a 30-Day Money Back Guarantee and Return Policy. We want you to feel completely comfortable and confident in your purchase.

Our Promise to You

 

If you're not completely satisfied with your Organic Earthling supplement, for any reason, simply return it within 30 days of your purchase date, and we'll gladly provide a refund or store credit, as outlined below. Our goal is to make the return process as smooth and worry-free as possible. We’re here to help you feel your best!

 

For purchases made at one of our Organic Earthling retail locations, please bring the item and your original receipt to the store. Our friendly staff will assist you with your return. Here are your options:

 

Unused & Untampered Items:

  • Full Refund: You can receive a full refund to your original method of payment.

  • Store Credit: Opt for store credit to explore other Organic Earthling products that might better suit your needs. Receipt Required!

 

Opened or Partially Used Items:

 

We understand that sometimes things don't work out as planned. If you experience a bad reaction to a product, or if it arrives damaged, we're here to help.

 

  • Adverse Reaction: Please bring the product back to the store with your receipt, and we'll gladly offer a full refund.

 

Please Note: We want to ensure the safety and quality of our products for all customers. We appreciate your understanding that we may not be able to accept returns of opened items in other circumstances.

 

Unused & Untampered Items:

  • Full Refund: You can receive a full refund to your original method of payment.

  • Store Credit: Opt for store credit to explore other Organic Earthling products that might better suit your needs. Receipt Required!

 
Online Purchases

 

Incorrect Item Received:

 

  • Full Credit: If we accidentally sent you the wrong item, we sincerely apologize! You'll receive full credit.

  • We will also provide a prepaid shipping label to return the incorrect item.

 

General Returns (Unopened, Untampered):

 

  • Refund: You can receive a full refund to your original method of payment. However, you may be responsible for return shipping costs.

  • Restocking Fee: A 10% restocking fee may apply to some returns to cover processing costs. This will be clearly communicated during the return authorization process.

 

Opened or Partially Used Items:

  • Adverse Reaction/Damaged Item: Please contact our support team and provide photos of the damage/reaction. We will evaluate on a case-by-case basis,

  • and work with you to find a suitable solution! (Refund, replacement, store credit)

 

Important Notes for All Returns:

  • The 30-day return window begins from the date of purchase.

  • Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.

  • The Organic Earthling reserves the right to refuse returns that do not meet the conditions outlined in this policy.

Thank you for choosing The Organic Earthling. We are committed to providing you with the highest quality Supplements and Exceptional Customer Service. If you have any questions or concerns, please don't hesitate to contact our support team at Support@theorganicearthling.com. We are Your Trusted Source For herbal & Natural Remedies! Thank you."

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